Job Description
The Technical Support role helps keep daily operations running smoothly by assisting users with hardware, software, and network issues. You will respond to inquiries, troubleshoot problems, install and update systems, and ensure equipment functions properly. This role also involves documenting solutions and guiding users so they feel confident using their technology.
Skills & Qualifications:
- Basic knowledge of computer systems and networking
- Familiarity with Windows, Mac OS, and common software
- Strong troubleshooting and analytical skills
- Clear communication and customer service skills
- Good time management and attention to detail
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